Rules for placing an animal in a hospital.

Postoperative, infectious, hospital for cats.

General rules

Before being admitted to the hospital, the doctor examines the animal. The purpose of finding the animal in the hospital may be to undergo examination, treatment or preparation for the operation. The owner is the person for whom the contract for the provision of veterinary care has been drawn up. The owner draws up consent before placing the animal in the hospital. The owner can find out about the condition of the animal by phone during working hours from 10:00 to 19:30. When concluding the contract, the owner agrees to provide emergency assistance to the animal in case of a threat to life. The owner provides food, filler for the toilet, or reimburses the clinic's expenses for the purchase. The documents must be provided on the letterhead of the clinic, indicating the details of the attending physician and contacts for communication. In this case, the clinic staff strictly adheres to the appointment scheme and is not responsible for the result. The owner is obliged to pay the additional costs of the clinic for the treatment of the animal and veterinary services, used medicines and other materials. The owner is obliged to reimburse the damage incurred by the clinic if the animal has caused damage property of the clinic. The owner is obliged to inform in a timely manner about the presence of injuries, chronic diseases, previous treatment and other nuances of the animal's health before being admitted to the clinic.

Obligations of the clinic

Provide high-quality maintenance and treatment of the animal for the period of stay in the clinic, food and walking (non-infectious animals). Observe the rules of hygiene in keeping the animal, daily cleaning, disinfection of the premises. problems of both medical and behavioral nature that arose in the process of keeping the animal. Inform the owner about the condition of the animal and the debt in the form of a telephone conversation, via e-mail or SMS notifications. In emergency situations, provide emergency assistance to the animal. In the event of a threat to the life of the animal, be guided by the owner's desire to agree / refuse assistance, in accordance with the mark in the agreement. Provide the owner with the opportunity to visit the animal during treatment in the hospital. Visiting hours during business hours from 10:00 to 19:30. If the owner does not pick up the animal from the hospital within a week and does not get in touch, the animal becomes the property of the clinic, and she has the right to dispose of it at her discretion (including transfer to third parties or euthanize according to indications).

Additional terms

Animals with an unknown vaccination status are placed only in an infectious diseases hospital. The owner is aware that even if the clinic observes all hygienic and veterinary and sanitary standards for keeping the animal and the owner follows the planned preventive measures, it is impossible to guarantee full protection against the pet's infection with infectious diseases. clinic for treatment, the owner is obliged to pay for all medicines and other materials used for these procedures in accordance with the invoice. The doctor informs the owner of the approximate cost of treatment. The owner understands that the doctor will be able to provide a detailed invoice with the exact amount only after the end of the inpatient treatment. The moment the animal is transferred by the owner to the clinic, an agreement is signed. Animals being treated for chronic and other diseases in another veterinary clinic are placed in the hospital only after examination. a doctor at the Vethaus clinic. If necessary, additional diagnostics are carried out. Stationary maintenance may be denied in the following cases: lack of free space, aggressiveness of the animal, violation by the owner of the rules for placement in the hospital in the past. All information about the condition of the animal is transmitted only to the owner specified in the contract.